What Is a Not At Fault Claim?
A Not At Fault claim applies when another driver is responsible for the accident. In these cases, the at-fault insurer typically covers your repairs, replacement vehicle, and related costs.
Your Benefits (When Not At Fault)
- FREE Hire Car (Same or Similar Vehicle)
- No out-of-pocket repair costs (in most cases)
- Priority repair service
- Full claim management
- Professional support throughout the process
Our Not At Fault Claim Process
- Collect Accident Details
- Other driver name & contact details
- Vehicle registration number
- Insurance details
- Photos of the damage
- Contact Capalaba Bodyworks
- Reach out immediately for expert guidance
- Call: 0451 636 292
- Vehicle Inspection
- Damage assessment
- Claim-ready documentation preparation
- Claim Management
- We communicate with at-fault insurer
- We manage claim process end-to-end
- Repairs & Hire Car
- Your vehicle is repaired by experts
- FREE hire car during repairs
- Vehicle Delivery
- Vehicle returned fully repaired
- Final inspection completed
Why Choose Capalaba Bodyworks
- Specialists in Not At Fault Claims
- Free hire car provided
- No upfront costs (in most cases)
- Fast & efficient repairs
- Insurance-approved repairers
- End-to-end claim support
Stay on the Road
FREE Hire Car (Not At Fault)
Hire Car Available for Only $50/Day (If Applicable)
Our Location
2 Jones Rd, Capalaba QLD 4157
0451 636 292
Contact Person: Gagan
Serving Capalaba & Surrounding Areas
- Capalaba
- Cleveland
- Redland Bay
- Alexandra Hills
- Birkdale
- Nearby Brisbane suburbs
Get Help with Your Claim Today
Do not deal with insurance companies alone.
Contact Capalaba Bodyworks today and let our experts handle your Not At Fault claim.

