Terms and Conditions

1. Acceptance of Terms

By using this website or engaging Capalaba Bodyworks for services, you agree to these Terms and Conditions.

If you do not agree with these terms, please discontinue use of this website and services.

2. Services

Capalaba Bodyworks provides smash repairs, panel beating, spray painting, dent and scratch removal, insurance claim support, and related vehicle repair services.

Service outcomes and completion timelines can vary depending on parts availability, insurance approvals, and vehicle condition.

3. Quotes and Pricing

All quotes are based on information available at the time and may change if additional damage is found during repair assessment.

Any variation affecting cost or scope will be communicated before proceeding where reasonably possible.

4. Insurance and Not-At-Fault Claims

Insurance assistance is provided as a support service and remains subject to insurer terms, approvals, and policy conditions.

Eligibility for hire car benefits and not-at-fault support is determined by applicable legal and insurer requirements.

5. Customer Responsibilities

You agree to provide accurate information, relevant claim documentation, and proper authorization for repair work.

You are responsible for collecting personal belongings from your vehicle before repair commencement.

6. Liability

To the maximum extent permitted by law, Capalaba Bodyworks is not liable for indirect, incidental, or consequential loss arising from use of this website or services.

Nothing in these terms excludes rights you may have under Australian Consumer Law.

7. Website Content

Website content is provided for general information and may change without notice. We do not guarantee that all content is always complete, current, or error-free.

8. Changes to Terms

We may revise these Terms and Conditions at any time by updating this page. Continued use of our website or services indicates acceptance of the updated terms.