Privacy Policy

1. Introduction

Capalaba Bodyworks respects your privacy and is committed to protecting your personal information when you visit our website, contact us, or request our services.

This Privacy Policy explains how we collect, use, store, and protect your data in accordance with applicable Australian privacy expectations.

2. Information We Collect

We may collect your name, phone number, email address, vehicle details, accident or claim information, and any files you provide such as damage photos.

We may also collect limited technical data such as browser type and device information to improve website performance and user experience.

3. How We Use Your Information

Your information is used to provide quotes, schedule inspections, process repair requests, assist with insurance claims, and communicate updates about your vehicle.

We may use your information to improve our services, respond to enquiries, and meet legal or compliance obligations.

4. Sharing and Disclosure

We only share personal information when necessary to provide services, such as with insurance companies, suppliers, or related service providers involved in your repair process.

We do not sell your personal data. We may disclose information where required by law or to protect legitimate business interests.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, loss, or disclosure through operational and technical safeguards.

While we work to secure your data, no online platform can guarantee absolute security.

6. Your Rights

You may request access to, correction of, or deletion of personal information we hold about you, subject to legal and operational requirements.

To make a privacy request, contact us directly via phone at 0451636292.

7. Policy Updates

We may update this Privacy Policy from time to time. Changes become effective when published on this page.